Terms of service
Welcome to UrbanSway. These Terms of Service govern your access to and use of our website and the purchase of products from our online store. By visiting our website or placing an order, you agree to these terms. Please read them carefully before using our services.
1. General Conditions
UrbanSway reserves the right to update website content, product listings, prices, and these terms when necessary, subject to applicable law. Updated terms will be published on this page.
You must use our website lawfully and must not engage in fraudulent activity or attempt to disrupt our website or services.
2. Products and Descriptions
We aim to provide accurate product descriptions, photographs, specifications, and prices. However, minor variations in color, appearance, or packaging may occur.
Product images are provided to help customers understand the items offered. Please review the available specifications and product details before placing an order.
3. Pricing and Payments
All prices and applicable charges will be displayed on our website or at checkout. Prices and promotions may change without prior notice, subject to applicable law.
Available payment methods will be shown during checkout. Orders may require verification before processing.
4. Orders and Order Acceptance
After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean the order has been dispatched.
We may need to contact you to verify order details. If an order cannot be fulfilled, we will inform you and arrange any applicable refund in accordance with our policies and applicable law.
5. Shipping and Delivery
Delivery estimates, shipping charges, and available delivery options will be displayed where applicable.
Delivery times may vary because of location, courier operations, product availability, or circumstances beyond our control. Please refer to our Shipping Policy for further details.
6. Cancellations, Returns, and Refunds
Order cancellation requests, returns, replacements, and refunds are handled according to our Refunds & Returns Policy and applicable law.
Please review that policy before ordering. Nothing in these terms removes consumer rights that cannot legally be excluded.
7. Customer Responsibilities
When placing an order, you agree to provide accurate contact information, delivery details, and other requested information.
You are responsible for reviewing your order details before completing your purchase and contacting us promptly if any information needs correction.
8. Intellectual Property
Website content, including branding, logos, graphics, text, and original images, may be protected by intellectual property laws.
You may not reproduce, distribute, or commercially use our protected content without permission, except where permitted by law.
9. Limitation of Liability
To the extent permitted by applicable law, UrbanSway is not responsible for losses arising from events beyond our reasonable control or from the misuse of products.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights.
10. Privacy
We handle personal information in accordance with our Privacy Policy and applicable data protection laws. Please review our Privacy Policy to understand how your information is collected, used, and protected.
11. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including payment and delivery providers. Their services may be subject to separate terms and privacy policies.
12. Changes to These Terms
We may revise these Terms of Service from time to time. Changes will be published on this page with an updated revision date. Continued use of our website is subject to applicable law and the updated terms.
13. Governing Law
These terms are governed by the applicable laws of India. Any dispute will be handled by the competent courts or authorities as determined under applicable law.
14. Contact Us
If you have questions about these Terms of Service, please contact UrbanSway through our Contact Us page or the customer support details provided on our website.
UrbanSway โ Everyday Essentials. Extraordinary Living.
Thank you for shopping with UrbanSway.